Costa Coffee


The nation’s largest coffee chain, Costa Coffee is our biggest customer to date where we support the Franchise and the Equity estate across the UK, Channel Islands and Europe.

The journey with the Costa franchises began in April 2011, where we completed our first installation for the Franchise P2M, at their Cheam Store.

Subsequently WRS have installed systems in to all the 947 current franchise estates, in the UK and Ireland, with this number continuing to increase through 2019 and 2020.

The Equity transition began in December 2017, the first installation being our local Ryde TESCO, Isle of Wight store.

The full rollout began in February 2018, completing 1470 installations within a six-week period. At one stage 78 installations were completed within one day by our deployment team. No easy task, but it was completed with four weeks to spare. The roll-out, which has been confirmed by industry insiders as probably the largest in the UK in the last 10 years, was completed, with no loss of trading to any store. A remarkable achievement when you consider the trading model of Costa Coffee.

Today, we support over 3600 terminals for the Costa Coffee Brand which continues to grow each week, having WRS as their sole provider for their EPOS, where we are proud to work in partnership developing the solutions needed for ever demanding needs of the high street.

Get in touch with us…

Please contact us if you would like information on a product or service or if you have a general enquiry.

Looking for support? Visit WRS client area for support manuals, downloads and software updates.

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